Premium Services Payment Terms and Conditions

GlobalConference Premium Services Payment Terms and Conditions

General Payment Information

Fees associated with premium services are charged to the Organizer’s credit card at completion of the
conference. The charge will appear on your credit card statement as "Conference Call Services."

We do not accept advance payment for any of our services, nor do we presently offer open account or
monthly billing. All charged fees are non-refundable. Federal Universal Service Fund fee applies. An
additional charge will appear as a line item on your conference call receipt. This fee is calculated
as a percentage of all per minute paid services. The fee that GlobalConference applies is the same as
the FCC’s universal service contribution factor. The current contribution factor can be found at
www.fcc.gov/omd/contribution-factor.html. This contribution factor is subject to change.

Premium Services

Executive 800
Learn more about Envoy LD
Envoy LD
Conference Recording, Computer Download, and Telephone Playback
Conference Transcription


	Executive 800 Description and Availability A Conference Organizer with a Web-Scheduled account may host a conference with a toll-free Dial-in Number (Executive 800 conference). Web-Scheduled conferences can be cancelled anytime up to fifteen minutes before the scheduled start of the conference. Fees We charge the Organizer’s credit card $0.09 per minute, rounded to the next minute, for each caller (including international and domestic callers using the Alternative Dial-in Number provided). The Organizer pays only for actual time and number of telephone lines used, regardless of what was reserved when the conference was scheduled. No Hidden Fees No account setup fee No per-call setup fee No fixed monthly recurring fee No account maintenance fee No ‘no show’ fee No conference cancellation fee No minimum monthly or per-call usage fees Related Help How do I cancel or change the details of a Web-Scheduled conference? Learn more about Executive 800


	Description and Availability Fees



	Envoy LD Description and Availability A Conference Organizer with a Web-Scheduled account may host a conference with a Toll Dial-in Number. (Envoy LD conference). Web-Scheduled conferences can be cancelled anytime up to fifteen minutes before the scheduled start of the conference. Fees We charge the Organizer’s credit card $0.03 per minute, rounded to the next minute, for each caller (including international callers using the Alternate Dial-in Number provided). The Organizer pays only for actual time and number of telephone lines used regardless of what was reserved when the conference was scheduled. Envoy LD utilizes a U.S. long distance telephone number, therefore callers will incur whatever long distance rates are charged by each individual conference participant’s long distance carrier (Sprint, MCI, AT&T, etc). We do not require the use of any specific carrier, nor do we know what rates you pay on your calling plan. If you can dial a U.S. phone number, you can use our service. No Hidden Fees No account setup fee No per-call setup fee No fixed monthly recurring fee No account maintenance fee No ‘no show’ fee No conference cancellation fee No minimum monthly or per-call usage fees Related Help Learn more about Envoy LD



	Conference Recording, Computer Download, and Telephone Playback Description and Availability A Conference Organizer can specify that a conference be recorded in industry-standard MP3 format for Computer Download and Telephone Playback. This service must be selected while scheduling the conference. The conference Organizer will receive instructions for Computer Download and Telephone Playback via e-mail within two hours of the conference's scheduled end time. We save the recording until the recording expiration date provided in the e-mail. Conference Recording can be cancelled up to fifteen minutes before the scheduled start of the conference. Fees There is no cost for Conference Recording. We provide you unlimited use of Computer Download and Telephone Playback for ten days for each recording. Note: once you download the recording to your computer it is yours to keep forever. Related Help How do I cancel Conference Recording? NOTICE: Privacy laws require that everyone on a recorded conference call agrees to being recorded. Please be aware that everyone entering your conference will hear a message stating the conference is being recorded. They will be required to push a button on the telephone keypad to enter. Anyone not doing so will be unable to join the conference.



	Conference Transcription Description and Availability A Conference Organizer can agree to send her name, e-mail address, and phone number to a recommended third-party transcription service. This option is only available when Conference Recording is selected for an Executive 800 conference. The third-party transcription service will contact the Organizer directly to discuss transcription options and related fees. For privacy reasons, the transcription service will obtain the recording file directly from the Organizer. Conference Transcription can be cancelled up to fifteen minutes before the scheduled start of the conference. Fees Any negotiations and transactions for this service will occur solely between the conference Organizer and the third-party transcription service. Related Help How do I cancel Conference Transcription?

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Executive 800

Envoy LD

Conference Recording, Computer Download, and Telephone Playback

Conference Transcription